Median vs XMReality Remote Guidance

Median

6.4 #3 in Video Customer Support Software

About Median

XMReality Remote Guidance

5.3 #12 in Video Customer Support Software

About XMReality Remote Guidance
MedianXMReality Remote Guidance
Free planYesNo
Free trialYesYes
Paid from$25/mo$35/mo
Open sourceNoNo
Platformsapi, self-hosted, WebAndroid, api, iOS, Linux, macOS, Web, Windows
Free planYesNo
Paid from25 /user/mo35 /user/mo
Screen sharingYesYes
Co-browsingYes—
Visual annotationYesYes
Video recordingNoYes
Customer platformsweb_mobileweb_mobile
Included agent seats—5 agents

Both are listed in Best Video Customer Support Software. On Freedom251, Median scores higher on our published basis.