Side by side

Lucidya vs Tivian EFS

Both stand on experience management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Lucidya

Paid APIWeb

Lucidya combines customer interaction management, social listening, and AI-assisted query handling, with documented APIs and broad channel connections. Its seat minimums and access-control limitations merit review before choosing a tier.

Visit Lucidya

Tivian EFS

Paid AndroidAPIiPhone+1

Tivian EFS brings survey creation, participant management, portals, dashboards, reporting, and API access into one platform. Its installation requirements, mobile restrictions, and quote-based pricing should be reviewed before adoption.

Visit Tivian EFS

The facts

	Lucidya	Tivian EFS
Free plan	No	Not published
Open source	Not published	Not published
Runs on	API, Web	Android, API, iPhone, Web
Lowest paid plan	Growth: $125 a month	Free or on request
Plans published	2	1
Maker	Lucidya	Not published
Website	lucidya.com	tivian.com
On experience management software	#15 of 26	#19 of 26

Lucidya: what it does well

OmniServe connects to 30+ platforms.
Social Listening analyzes sentiment in real time.
Arabic sentiment analysis covers 15 dialects.
AI Agent can escalate complex issues to people.
Both listed tiers include SSO.

What to know first

Growth has a six-seat minimum.
Enterprise has a 12-seat minimum.
Custom roles and granular permissions are not yet available.
Growth billing is bi-annual or annual.

Tivian EFS: what it does well

Graphical questionnaire creation
Participant profiles and recruitment tools
Customizable dashboards and ad hoc analysis
SOAP, REST, PHP, and JSON API formats
HTTPS with TLS/SSL across EFS areas

What to know first

Pricing is available only on request
Mobile use is limited to basic surveys
Admin area does not support mobile browsers
API activation requires Tivian support

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