Side by side
Lookback vs Trustmary
Both stand on consumer video feedback software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidiPhoneWeb
Lookback brings study sessions, recruitment, recording, transcription, and findings tools into one research platform. Check the annual commitment, trial export restriction, and plan session limits against your workflow before choosing a plan.
Visit Lookback
Free plan APIWeb
Trustmary brings review collection, feedback analysis, and website display tools together. Consider its review fairness policy and annual billing when evaluating it.
Visit TrustmaryThe facts
| Lookback | Trustmary | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | API, Web |
| Lowest paid plan | Freelance: $299 a year | See the plans |
| Plans published | 4 | 6 |
| Maker | Not published | Trustmary |
| Website | lookback.com | trustmary.com |
| On consumer video feedback software | #7 of 23 | #3 of 23 |
Lookback: what it does well
- Supports moderated and unmoderated studies.
- Recruit from User Interviews or invite participants.
- Mobile apps capture screen, camera, voice, and gestures.
- Discover links answers to quotes and video moments.
- Trial lasts 60 days and needs no credit card.
What to know first
- No free plan is available.
- Paid plans require annual commitments; monthly billing is unavailable.
- Trial access is limited to five sessions and excludes exports.
- Recordings are deleted after the stated post-cancellation retention period.
Trustmary: what it does well
- Branded surveys combine satisfaction, feedback, and review requests
- No-code widgets support review schema markup
- Imports reviews from six listed platforms
- Native integrations include HubSpot and Google Sheets
What to know first
- SMS distribution is listed for Europe
- Businesses cannot remove genuine reviews
- Build Your Plan is billed annually at $26 a month
Alternatives to Lookback Alternatives to Trustmary The whole list