Side by side
LiveAgent vs Mojo Helpdesk
Both stand on help desk software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial API
LiveAgent combines multichannel support tools with ticketing, automation, and AI features. There is a free trial but no stated permanent free plan, so compare the per-agent billing options against your team's needs.
Visit LiveAgent
Free trial APIWeb
Mojo Helpdesk combines ticketing, automation, AI assistance, self-service, and integrations with an API. Its paid-per-agent tiers range from 14.00 USD to $34 a month, and a 21-day trial is available.
Visit Mojo HelpdeskThe facts
| LiveAgent | Mojo Helpdesk | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | API | API, Web |
| Lowest paid plan | Small business annual: $15 a month | Team: $14 per agent a month |
| Plans published | 13 | 3 |
| Maker | LiveAgent | Mojo Helpdesk |
| Website | liveagent.com | mojohelpdesk.com |
| On help desk software | #60 of 101 | #64 of 101 |
LiveAgent: what it does well
- Unifies seven listed support channels in one inbox
- Lists more than 200 integrations
- AI chatbot supports more than 100 languages
- Free trial available before committing to a paid plan
What to know first
- No permanent free plan is stated
- Small business starts at $15 per agent/month, billed annually
- Monthly pricing is higher than annual pricing across listed tiers
Mojo Helpdesk: what it does well
- Felix AI included in every plan
- Knowledge base supports customer self-service
- Rules and bots automate assignment and escalation
- Google Workspace mailbox conversion
- v2 API manages tickets and related resources
What to know first
- No free plan
- Plans are billed per agent
- Team limited to 25 agents
- Business limited to 100 agents
Alternatives to LiveAgent Alternatives to Mojo Helpdesk The whole list