Side by side
Konversio Pilot vs Stept
Both stand on ai customer service agents. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Self-hosted
Konversio Pilot combines AI-assisted support work with self-hosting and operator-controlled models. Its free, MIT-licensed approach suits teams prioritizing infrastructure and data control.
Visit Konversio Pilot Free plan APIExtensionLinux+4
Stept offers a free self-hosted plan alongside cloud tiers with stated prices and resolution allowances. The cloud plans are marked as having pricing coming and are free during early access, so those terms matter when considering them.
Visit SteptThe facts
| Konversio Pilot | Stept | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Self-hosted | API, Extension, Linux, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Not published | Cloud: $19 a month |
| Plans published | None | 3 |
| Maker | Not published | Not published |
| Website | konversio.org | stepped.ai |
| On ai customer service agents | #14 of 59 | #7 of 59 |
Konversio Pilot: what it does well
- Free plan with no paywalled automation
- Self-hosted data control
- Human handoff and issue routing
- Multiple listed support channels
- Supports operator or self-hosted models
What to know first
- Self-hosted deployment required
- Release 0.0.3 adds listed integrations
- Model operation depends on configured providers
- Hard-forked from Chatwoot CE v4.13
Stept: what it does well
- Self-hosted plan is free forever and MIT-licensed.
- Self-hosted plan includes unlimited seats.
- Supports multichannel deployment and human handoff.
- Cloud plans list monthly AI resolution allowances.
What to know first
- Cloud pricing is also marked as coming.
- Cloud is free during early access.
- Cloud plan details list monthly resolution limits.
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