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Konversio Pilot vs OpenServe

Both stand on ai customer service agents. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Konversio Pilot

Free plan Self-hosted

Konversio Pilot combines AI-assisted support work with self-hosting and operator-controlled models. Its free, MIT-licensed approach suits teams prioritizing infrastructure and data control.

Visit Konversio Pilot

OpenServe

Free plan Self-hostedWeb

Choose OpenServe if you want documentation-grounded support answers, verifiable citations, and a choice between self-hosting and managed hosting. Look elsewhere if the hosted plans’ monthly and setup charges, or Managed’s additional usage billing, do not suit your needs.

Visit OpenServe

The facts

Konversio PilotOpenServe
Free planYesYes
Open sourceNot publishedNot published
Runs onSelf-hostedSelf-hosted, Web
Lowest paid planNot publishedBYOK Hosted: $600, paid once
Plans publishedNone21
MakerNot publishedNot published
Websitekonversio.orgopenserve.app
On ai customer service agents#12 of 56#8 of 56

Konversio Pilot: what it does well

  • Free plan with no paywalled automation
  • Self-hosted data control
  • Human handoff and issue routing
  • Multiple listed support channels
  • Supports operator or self-hosted models

What to know first

  • Self-hosted deployment required
  • Release 0.0.3 adds listed integrations
  • Model operation depends on configured providers
  • Hard-forked from Chatwoot CE v4.13

OpenServe: what it does well

  • Answers are grounded in business documentation and include source citations.
  • Accepts PDFs, websites, and FAQs for its knowledge base.
  • Supports OpenAI, Anthropic, Mistral, and local models.
  • Widget installs with one script tag and can be customized.
  • Self-Hosted plan lists unlimited conversations.

What to know first

  • BYOK Hosted costs $600 a month plus a 2.000 kr setup charge.
  • Managed costs $600 a month, a 2.000 kr setup charge, and pay-per-use charges.
  • Hosted plans include a 99.9% uptime SLA rather than an unlimited guarantee.

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