Kayako vs UVdesk

Kayako

6.5 #19 in Help desk software

About Kayako

UVdesk

6.5 #21 in Help desk software

About UVdesk
KayakoUVdesk
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
Platformsapiapi
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
API accessYesYes
Free plan—Yes
Paid from—$8/user/mo
Customer portal—Yes
Included agent seats—2

Both are listed in Best Help Desk Software. On Freedom251, Kayako scores higher on our published basis.