Kayako vs UseResponse

Kayako

6.5 #20 in Help desk software

About Kayako

UseResponse

5.5 #61 in Help desk software

About UseResponse
KayakoUseResponse
Free planNoNo
Free trialNoYes
Paid from—$49/mo
Open sourceNoNo
PlatformsapiAndroid, api, iOS, self-hosted, Web
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
API accessYesYes
Free plan—No

Both are listed in Best Help Desk Software. On Freedom251, Kayako scores higher on our published basis.