Kayako vs Trengo

Kayako

6.5 #20 in Help desk software

About Kayako

Trengo

5.6 #55 in Help desk software

About Trengo
KayakoTrengo
Free planNoNo
Free trialNoYes
Paid from—€299/mo
Open sourceNoNo
PlatformsapiAndroid, api, iOS, macOS, Web, Windows
Shared inboxYesYes
SLA managementYes—
Help centerYes—
Ticket automationYes—
API accessYes—
Free plan—No

Both are listed in Best Help Desk Software, Best Social Media Customer Service Software. On Freedom251, Kayako scores higher on our published basis.