Kayako vs SupportPal

Kayako

6.5 #19 in Help desk software

About Kayako

SupportPal

4.9 #89 in Help desk software

About SupportPal
KayakoSupportPal
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsapiWeb, Windows, Linux
Shared inboxYes—
SLA managementYesYes
Help centerYes—
Ticket automationYes—
API accessYes—
Free plan—No

Both are listed in Best Help Desk Software. On Freedom251, Kayako scores higher on our published basis.