Kayako vs SupportBee

Kayako

6.5 #19 in Help desk software

About Kayako

SupportBee

5.3 #70 in Help desk software

About SupportBee
KayakoSupportBee
Free planNoNo
Free trialNoYes
Paid from—$20/mo
Open sourceNoNo
Platformsapiapi, Web
Shared inboxYesYes
SLA managementYes—
Help centerYesYes
Ticket automationYesYes
API accessYesYes
Free plan—No
Paid from—$17/user/mo
Customer portal—Yes

Both are listed in Best Help Desk Software. On Freedom251, Kayako scores higher on our published basis.