Kayako vs Support Genix

Kayako

6.5 #19 in Help desk software

About Kayako

Support Genix

5.5 #62 in Help desk software

About Support Genix
KayakoSupport Genix
Free planNoNo
Free trialNoNo
Paid from—$4.92/mo
Open sourceNoNo
Platformsapiapi
Shared inboxYes—
SLA managementYes—
Help centerYesYes
Ticket automationYesYes
API accessYesYes
Free plan—Yes
Customer portal—Yes

Both are listed in Best Help Desk Software. On Freedom251, Kayako scores higher on our published basis.