Kayako vs LibreDesk

Kayako

6.5 #19 in Help desk software

About Kayako

LibreDesk

5.4 #71 in Help desk software

About LibreDesk
KayakoLibreDesk
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsapiWeb, Windows, macOS, Linux
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
API accessYesYes
Free plan—Yes

Both are listed in Best Help Desk Software. On Freedom251, Kayako scores higher on our published basis.