Jitbit Helpdesk vs SmarterTrack
| Jitbit Helpdesk | SmarterTrack | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | No |
| Paid from | $24/mo | $20/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Linux, self-hosted, Web, Windows | api |
| Free plan | No | Yes |
| Paid from | $24.92/user/mo | $20/user/mo |
| SLA management | Yes | Yes |
| Help center | — | Yes |
| Ticket automation | — | Yes |
| Customer portal | — | Yes |
| API access | — | Yes |
| Included agent seats | — | 1 |
Both are listed in Best Help Desk Software. On Freedom251, SmarterTrack scores higher on our published basis.