Side by side
InvGate Service Desk vs Jira
Both stand on ai it agents. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+5
Choose InvGate Service Desk if you need service workflows across IT and other departments, with ticketing, automation, and AI Hub in one system. Look elsewhere if you need a free plan or more than five agents on Starter; Pro is listed from $2,500/year.
Visit InvGate Service Desk
Free plan AndroidAPIiPhone+4
Visit Jira The facts
| InvGate Service Desk | Jira | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows | Android, API, iPhone, Linux, Self-hosted, Web, Windows |
| Lowest paid plan | Pro: $500 per agent a year | Free or on request |
| Plans published | 3 | 5 |
| Maker | Not published | Jira |
| Website | invgate.com | atlassian.com |
| On ai it agents | #3 of 24 | #1 of 24 |
InvGate Service Desk: what it does well
- Supports service delivery across IT, Facilities, and multiple departments.
- No-code builder includes approvals, conditions, and parallel flows.
- AI Hub offers summaries, suggested answers, and article generation.
- Connects through REST API and named native integrations.
- SaaS and on-premise deployment options are available.
What to know first
- No free plan is available.
- Starter is limited to five agents.
- Pro starts at $2,500/year for 5–50 agents.
Jira: what it does well
Alternatives to InvGate Service Desk Alternatives to Jira The whole list