Side by side
IntouchCX vs PRISM Mystery Shopping Platform
Both stand on mystery shopping software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidiPhoneWeb
Visit IntouchCX Paid AndroidAPIiPhone+1
PRISM brings multiple shop formats, reporting, and action workflows into one measurement platform. Organizations should note that pricing is by request and that PRISM does not provide mystery shopping services itself.
Visit PRISM Mystery Shopping PlatformThe facts
| IntouchCX | PRISM Mystery Shopping Platform | |
|---|---|---|
| Free plan | Not published | Not published |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Android, API, iPhone, Web |
| Lowest paid plan | Not published | Not published |
| Plans published | None | None |
| Maker | Not published | Not published |
| Website | intouchinsight.com | prismintelligence.com |
| On mystery shopping software | #20 of 21 | #16 of 21 |
IntouchCX: what it does well
PRISM Mystery Shopping Platform: what it does well
- Supports six types of mystery shopping and inspection formats.
- Integrated iSecretShop app and computer data entry are available.
- Hierarchical controls restrict who collects or views data.
- Scheduled reports can be sent through API, FTP, sFTP, or email.
- No per-user fees for unlimited user accounts.
What to know first
- Pricing is on request.
- PRISM is not itself a mystery shopping provider.
- Shopper payments are not supported.
Alternatives to IntouchCX Alternatives to PRISM Mystery Shopping Platform The whole list