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IFS Cloud Field Service Management vs Salesforce Visual Remote Assistant

Both stand on remote video support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

IFS Cloud Field Service Management

Paid AndroidAPIiPhone+2

IFS Cloud Field Service Management covers scheduling, mobile work, contractor operations, and service logistics. Organizations considering it will need to request pricing, since no amount is published on the provided pages.

Visit IFS Cloud Field Service Management

Salesforce Visual Remote Assistant

Paid AndroidiPhoneWeb

Visual Remote Assistant focuses on visual customer support through screen sharing, annotation, and recording across web and mobile. Its annual contract and per-user pricing are key considerations for service teams.

Visit Salesforce Visual Remote Assistant

The facts

IFS Cloud Field Service ManagementSalesforce Visual Remote Assistant
Free planNot publishedNo
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, Web, WindowsAndroid, iPhone, Web
Lowest paid planFree or on requestVisual Remote Assistant: $50 a month
Plans published11
MakerIFS Cloud Field Service ManagementNot published
Websiteifs.comsalesforce.com
On remote video support software#4 of 14#8 of 14

IFS Cloud Field Service Management: what it does well

  • AI scheduling helps match skilled workers to jobs.
  • Supports offline mode and route optimization.
  • Includes recurring jobs, invoicing, and payments.
  • Contractor management includes automated billing.
  • Technicians can access knowledge, parts, tools, and equipment.

What to know first

  • No pricing amount is stated.
  • The linked pricing page returns a 404 error.

Salesforce Visual Remote Assistant: what it does well

  • Works on web, Android, and iOS
  • Screen sharing for remote assistance
  • Visual annotation capabilities
  • Video recording supported
  • Includes real-time interactive guidance

What to know first

  • $50 per user monthly price
  • Billed annually with annual contract required
  • No free plan

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