Side by side
iET Enterprise Service Management vs ServiceNow Enterprise Service Management
Both stand on enterprise service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIiPhone+2
iET Enterprise Service Management extends service processes across departments and includes customization, integrations and reporting. Organizations will need to contact sales for pricing and licensing details.
Visit iET Enterprise Service Management
Paid AndroidiPhoneWeb
ServiceNow Enterprise Service Management brings service access, knowledge, and workflow automation together for non-IT departments. Organizations will need to request pricing to assess its cost.
Visit ServiceNow Enterprise Service ManagementThe facts
| iET Enterprise Service Management | ServiceNow Enterprise Service Management | |
|---|---|---|
| Free plan | Not published | Not published |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web, Windows | Android, iPhone, Web |
| Lowest paid plan | Free or on request | Not published |
| Plans published | 1 | None |
| Maker | Not published | Not published |
| Website | iet-solutions.com | servicenow.com |
| On enterprise service management software | #17 of 34 | #33 of 34 |
iET Enterprise Service Management: what it does well
- Processes can be reused beyond IT departments.
- Forms and workflows are customizable.
- Integration Center connects third-party data.
- Reports include ad-hoc analysis.
- Two-factor authentication is listed.
What to know first
- Pricing is available only by contacting sales.
- The smart client is based on Microsoft .NET Framework.
- Administrator and developer training includes a five-day course.
ServiceNow Enterprise Service Management: what it does well
- Includes a service catalog for internal services.
- Automates workflows across non-IT departments.
- Provides an employee portal and knowledge base.
- Available on Android, iOS, and web.
What to know first
- Paid product; pricing is available on request.
- Cloud is the only listed deployment option.
Alternatives to iET Enterprise Service Management Alternatives to ServiceNow Enterprise Service Management The whole list