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HubSpot Live Chat vs Osewa

Both stand on ai customer service agents. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

HubSpot Live Chat

Free plan AndroidiPhoneWeb
Visit HubSpot Live Chat

Osewa

Free trial AndroidAPIiPhone+1

Osewa combines omnichannel support operations with configurable AI actions and SLA controls. Pro starts at $59 per agent monthly, while Enterprise adds integrations and a dedicated US or EU instance option.

Visit Osewa

The facts

HubSpot Live ChatOsewa
Free planYesA free trial
Open sourceNot publishedNot published
Runs onAndroid, iPhone, WebAndroid, API, iPhone, Web
Lowest paid planFree or on requestPro: $59 per agent a month
Plans published42
MakerNot publishedNot published
Websitehubspot.comosewa.ai
On ai customer service agents#11 of 56#15 of 56

HubSpot Live Chat: what it does well

    Osewa: what it does well

    • Unified inbox across listed channels
    • AI drafts responses with source references
    • Human approval for AI actions by default
    • SLA tracking and breach detection
    • 14-day trial available

    What to know first

    • No free plan
    • Pro limits projects to 20 AI actions
    • Enterprise has a 10-seat minimum
    • Personal information stored in US data centers

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