Side by side
Hornbill IT Asset Management vs ServiceNow Enterprise Service Management
Both stand on enterprise service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+2
Hornbill combines asset discovery, license and cost tracking, and workflow automation in a cloud service. Organizations should request tailored pricing and confirm whether the included support scope meets their needs.
Visit Hornbill IT Asset Management
Paid AndroidiPhoneWeb
ServiceNow Enterprise Service Management brings service access, knowledge, and workflow automation together for non-IT departments. Organizations will need to request pricing to assess its cost.
Visit ServiceNow Enterprise Service ManagementThe facts
| Hornbill IT Asset Management | ServiceNow Enterprise Service Management | |
|---|---|---|
| Free plan | Yes | Not published |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web, Windows | Android, iPhone, Web |
| Lowest paid plan | Free or on request | Not published |
| Plans published | 1 | None |
| Maker | Hornbill IT Asset Management | Not published |
| Website | hornbill.com | servicenow.com |
| On enterprise service management software | #1 of 29 | #28 of 29 |
Hornbill IT Asset Management: what it does well
- Automated discovery covers cloud and on-premise assets.
- Tracks licenses owned versus licenses in use.
- Workflows can automate provisioning and patch deployment.
- Hundreds of codeless integrations are described.
- Essential support includes 24×7 critical-availability assistance.
What to know first
- Pricing is available on request.
- Deployment is cloud-based.
- Included assistance is for critical service availability issues.
ServiceNow Enterprise Service Management: what it does well
- Includes a service catalog for internal services.
- Automates workflows across non-IT departments.
- Provides an employee portal and knowledge base.
- Available on Android, iOS, and web.
What to know first
- Paid product; pricing is available on request.
- Cloud is the only listed deployment option.
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