Side by side
Hornbill IT Asset Management vs Matrix42 Enterprise Service Management
Both stand on enterprise service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Hornbill combines asset discovery, license and cost tracking, and workflow automation in a cloud service. Organizations should request tailored pricing and confirm whether the included support scope meets their needs.
Visit Hornbill IT Asset Management
Choose Matrix42 Enterprise Service Management if your organization needs service functions beyond IT with catalog, portal, knowledge, automation and asset management in one product. Look elsewhere if you require a free plan or publicly listed pricing before contacting the maker.
Visit Matrix42 Enterprise Service ManagementThe facts
| Hornbill IT Asset Management | Matrix42 Enterprise Service Management | |
|---|---|---|
| Free plan | Yes | No |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web, Windows | Android, iPhone, Web |
| Lowest paid plan | Free or on request | Not published |
| Plans published | 1 | None |
| Maker | Hornbill IT Asset Management | Not published |
| Website | hornbill.com | matrix42.com |
| On enterprise service management software | #2 of 34 | #32 of 34 |
Hornbill IT Asset Management: what it does well
- Automated discovery covers cloud and on-premise assets.
- Tracks licenses owned versus licenses in use.
- Workflows can automate provisioning and patch deployment.
- Hundreds of codeless integrations are described.
- Essential support includes 24×7 critical-availability assistance.
What to know first
- Pricing is available on request.
- Deployment is cloud-based.
- Included assistance is for critical service availability issues.
Matrix42 Enterprise Service Management: what it does well
- Supports IT and non-IT departments
- Includes service catalog and employee portal
- Provides knowledge base capabilities
- Workflow automation is included
- Offers asset management
What to know first
- No free plan
- Pricing requires a request
- Paid product
- Trial lasts 30 days
Alternatives to Hornbill IT Asset Management Alternatives to Matrix42 Enterprise Service Management The whole list