Side by side
Hornbill IT Asset Management vs Hornbill Service Manager
Both stand on enterprise service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Hornbill combines asset discovery, license and cost tracking, and workflow automation in a cloud service. Organizations should request tailored pricing and confirm whether the included support scope meets their needs.
Visit Hornbill IT Asset ManagementConsider Hornbill Service Manager if your organization needs cloud-based service management across IT and non-IT departments, with catalog, workflow, knowledge and asset capabilities. Organizations that need pricing upfront should note that pricing is available on request.
Visit Hornbill Service ManagerThe facts
| Hornbill IT Asset Management | Hornbill Service Manager | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web, Windows | Web |
| Lowest paid plan | Free or on request | Not published |
| Plans published | 1 | None |
| Maker | Hornbill IT Asset Management | Not published |
| Website | hornbill.com | hornbill.com |
| On enterprise service management software | #2 of 34 | #13 of 34 |
Hornbill IT Asset Management: what it does well
- Automated discovery covers cloud and on-premise assets.
- Tracks licenses owned versus licenses in use.
- Workflows can automate provisioning and patch deployment.
- Hundreds of codeless integrations are described.
- Essential support includes 24×7 critical-availability assistance.
What to know first
- Pricing is available on request.
- Deployment is cloud-based.
- Included assistance is for critical service availability issues.
Hornbill Service Manager: what it does well
- Supports both IT and non-IT departments.
- Includes a service catalog and employee portal.
- Workflow automation is included.
- Combines a knowledge base with asset management.
- Offers a free plan.
What to know first
- The product is cloud-deployed.
- Pricing for options beyond the free plan is available on request.
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