Helpy vs Runbook

Helpy

5.4 #66 in Help desk software

About Helpy

Runbook

5.0 #46 in IT Knowledge Base Software

About Runbook
HelpyRunbook
Free planNoNo
Free trialNoYes
Paid from—$40/mo
Open sourceNoNo
PlatformsapiWeb
Free plan—No
Internal employee portal—Yes
Runbook support—Yes
AI-powered search—Yes
Slack access—Yes
Single sign-on—Yes

Both are listed in Best IT Knowledge Base Software. On Freedom251, Helpy scores higher on our published basis.