Side by side
HelpCrunch vs UVdesk
Both stand on customer service - midmarket software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+2
HelpCrunch brings automated chat, human support, visitor tracking, and multiple channels into one paid platform. Its mobile and web access and listed integrations broaden use, while the absence of a free plan and undisclosed Basic and Pro pricing require attention.
Visit HelpCrunch
Free plan API
UVdesk combines core help-desk functions with free, Open Source, and paid plan paths. Compare the agent minimums and mailbox or knowledgebase allowances against your support volume.
Visit UVdeskThe facts
| HelpCrunch | UVdesk | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Mac, Web | API |
| Lowest paid plan | Basic: $15 per member a month | Pro: $11 a month |
| Plans published | 3 | 3 |
| Maker | HelpCrunch | Not published |
| Website | helpcrunch.com | uvdesk.com |
| On customer service - midmarket software | #16 of 30 | #12 of 30 |
HelpCrunch: what it does well
- Website chatbot and live agent chat
- Omnichannel chat channels
- Visitor tracking included
- Lists 30 integrations
- 14-day trial available
What to know first
- No free plan
- Unlimited includes 50,000 emails
- Paid service after trial
UVdesk: what it does well
- Free plan includes two agent seats
- Open Source plan lists unlimited agents
- Shared inbox and ticket automation
- Customer portal and help center
- API access is available
What to know first
- Pro and Enterprise require two agents
- Pro limits mailboxes and knowledgebase content
- Paid plans add recurring costs
- Platform listing is API
Alternatives to HelpCrunch Alternatives to UVdesk The whole list