Side by side
HelpCrunch vs HelpOnClick
Both stand on live chat software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+2
HelpCrunch brings automated chat, human support, visitor tracking, and multiple channels into one paid platform. Its mobile and web access and listed integrations broaden use, while the absence of a free plan and undisclosed Basic and Pro pricing require attention.
Visit HelpCrunch Free trial WebWindowsMac+2
HelpOnClick combines visitor tracking with live and automated chat across several platforms. Plan differences mainly concern chat volume, operators, departments, websites, history retention, and Virtual Agent access.
Visit HelpOnClickThe facts
| HelpCrunch | HelpOnClick | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Mac, Web | Web, Windows, Mac, iPhone, Android |
| Lowest paid plan | Basic: $15 per member a month | Free or on request |
| Plans published | 3 | 4 |
| Maker | HelpCrunch | HelpOnClick |
| Website | helpcrunch.com | helponclick.com |
| On live chat software | #52 of 94 | #56 of 94 |
HelpCrunch: what it does well
- Website chatbot and live agent chat
- Omnichannel chat channels
- Visitor tracking included
- Lists 30 integrations
- 14-day trial available
What to know first
- No free plan
- Unlimited includes 50,000 emails
- Paid service after trial
HelpOnClick: what it does well
- Supports live agent chat and website chatbot
- Includes visitor tracking
- Available across web, desktop, and mobile platforms
- Gold and Platinum include a Virtual Agent
- Offers lifetime chat history on higher plans
What to know first
- No free plan
- Free trial plan allows 100 chats monthly
- Silver excludes the Virtual Agent
- Only one included agent seat
Alternatives to HelpCrunch Alternatives to HelpOnClick The whole list