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HEAL Software Event Correlation vs SolarWinds Incident Response

Both stand on alert management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

HEAL Software Event Correlation

Paid Self-hostedWeb

HEAL Software Event Correlation focuses on reducing alert duplication and organizing related signals into incidents for triage. Organizations need to request a quote, and on-premises deployments keep processing inside the enterprise network, according to HEAL.

Visit HEAL Software Event Correlation

SolarWinds Incident Response

Free trial AndroidAPIiPhone+1

SolarWinds Incident Response combines alert processing, on-call scheduling, collaboration, and automation for incident teams. Premium and Enterprise add reliability, stakeholder, AI, and service-management capabilities beyond the Pro tier.

Visit SolarWinds Incident Response

The facts

HEAL Software Event CorrelationSolarWinds Incident Response
Free planNot publishedA free trial
Open sourceNot publishedNot published
Runs onSelf-hosted, WebAndroid, API, iPhone, Web
Lowest paid planFree or on requestSee the plans
Plans published13
MakerNot publishedNot published
Websitehealsoftware.aisolarwinds.com
On alert management software#29 of 36#25 of 36

HEAL Software Event Correlation: what it does well

  • Consolidates alerts into one ITSM ticket per incident
  • Groups related events and identifies initiating triggers
  • Ranks incidents by user, SLA, and revenue impact
  • Names ServiceNow, Jira, and BMC Remedy as destinations
  • Offers self-hosted and web deployment

What to know first

  • No free plan
  • Pricing is available by request
  • Custom quote depends on hosts, data volume, and users

SolarWinds Incident Response: what it does well

  • Correlates, enriches, and deduplicates alerts
  • Provides schedules, escalations, SMS, and voice
  • Supports Slack and Microsoft Teams coordination
  • All plans allow unlimited users
  • Enterprise adds AI summaries and ServiceNow sync

What to know first

  • No free plan is available
  • Trial notifications are capped at 100 combined
  • Additional Pro notifications can cost extra
  • Enterprise pricing is custom

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