Side by side
HaloITSM vs ServiceNow Service Catalog
Both stand on it service catalog software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose HaloITSM if you need IT and non-IT service management under one platform, with configurable workflows and a broad set of included integrations. Consider the per-agent licence and bespoke onboarding cost when assessing the standard licence; the listed Enterprise Package is priced at $1,000,000 a year.
Visit HaloITSM
ServiceNow Service Catalog covers request routing, eligibility, ownership, approvals, and fulfillment within broader ITSM plans. Buyers should request pricing and compare the listed plan contents against their needs.
Visit ServiceNow Service CatalogThe facts
| HaloITSM | ServiceNow Service Catalog | |
|---|---|---|
| Free plan | A free trial | No |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Self-hosted, Web | Web |
| Lowest paid plan | Halo Enterprise Package: $1,000,000 a year | Free or on request |
| Plans published | 2 | 3 |
| Maker | Not published | Not published |
| Website | usehalo.com | servicenow.com |
| On it service catalog software | #12 of 30 | #29 of 30 |
HaloITSM: what it does well
- Covers IT, HR, Facilities, Finance and Legal service management.
- Includes incident, change, knowledge, asset and service level management.
- Visual no-code workflows support routing, approvals and escalations.
- AI features are included in the licence.
- More than 250 native integrations are included in per-agent pricing.
What to know first
- No free plan is available.
- The standard licence requires an onboarding package at bespoke cost.
- Standard licensing is priced per agent.
- The listed annual Enterprise Package costs $1,000,000 a year.
ServiceNow Service Catalog: what it does well
- Supports approval workflows and fulfillment automation.
- Eligibility rules help determine who can request services.
- Service ownership is a listed capability.
- Included in three ITSM plan tiers.
What to know first
- No free plan is listed.
- Pricing is available on request.
- Available on web only.
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