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HaloITSM vs Jira

Both stand on enterprise service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

HaloITSM

Free trial AndroidAPIiPhone+2

Choose HaloITSM if you need IT and non-IT service management under one platform, with configurable workflows and a broad set of included integrations. Consider the per-agent licence and bespoke onboarding cost when assessing the standard licence; the listed Enterprise Package is priced at $1,000,000 a year.

Visit HaloITSM

Jira

Free plan AndroidAPIiPhone+4
Visit Jira

The facts

HaloITSMJira
Free planA free trialYes
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, Self-hosted, WebAndroid, API, iPhone, Linux, Self-hosted, Web, Windows
Lowest paid planFree or on requestFree or on request
Plans published25
MakerNot publishedJira
Websiteusehalo.comatlassian.com
On enterprise service management software#6 of 29#2 of 29

HaloITSM: what it does well

  • Covers IT, HR, Facilities, Finance and Legal service management.
  • Includes incident, change, knowledge, asset and service level management.
  • Visual no-code workflows support routing, approvals and escalations.
  • AI features are included in the licence.
  • More than 250 native integrations are included in per-agent pricing.

What to know first

  • No free plan is available.
  • The standard licence requires an onboarding package at bespoke cost.
  • Standard licensing is priced per agent.
  • The listed annual Enterprise Package costs $1,000,000 a year.

Jira: what it does well

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