Side by side
HaloITSM vs IFS Enterprise Service Management
Both stand on enterprise service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+2
Choose HaloITSM if you need IT and non-IT service management under one platform, with configurable workflows and a broad set of included integrations. Consider the per-agent licence and bespoke onboarding cost when assessing the standard licence; the listed Enterprise Package is priced at $1,000,000 a year.
Visit HaloITSM
Paid AndroidiPhoneWeb+1
IFS ESM connects service requests, workflow automation, and analytics across departments. Organizations considering it should confirm pricing and deployment details with IFS.
Visit IFS Enterprise Service ManagementThe facts
| HaloITSM | IFS Enterprise Service Management | |
|---|---|---|
| Free plan | A free trial | Not published |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Self-hosted, Web | Android, iPhone, Web, Windows |
| Lowest paid plan | Halo Enterprise Package: $1,000,000 a year | Free or on request |
| Plans published | 2 | 1 |
| Maker | Not published | IFS Enterprise Service Management |
| Website | usehalo.com | ifs.com |
| On enterprise service management software | #6 of 29 | #15 of 29 |
HaloITSM: what it does well
- Covers IT, HR, Facilities, Finance and Legal service management.
- Includes incident, change, knowledge, asset and service level management.
- Visual no-code workflows support routing, approvals and escalations.
- AI features are included in the licence.
- More than 250 native integrations are included in per-agent pricing.
What to know first
- No free plan is available.
- The standard licence requires an onboarding package at bespoke cost.
- Standard licensing is priced per agent.
- The listed annual Enterprise Package costs $1,000,000 a year.
IFS Enterprise Service Management: what it does well
- Centralizes service requests across IT and business departments.
- Automates repetitive tasks and approvals with workflows.
- Provides real-time analytics and dashboards.
- Offers cloud, on-premise, and customer-cloud deployment.
- Available on Android, iOS, web, and Windows.
What to know first
- Pricing is available only on request.
- Deployment choice may require organizational planning.
- Listed integrations focus on IFS products.
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