Side by side

GoTo Contact Center vs Landis Contact Center

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

GoTo Contact Center

Paid AndroidAPIExtension+4

GoTo Contact Center brings calling, digital channels, routing, and agent-management tools into one service. Pricing is not published, and there is no free plan.

Visit GoTo Contact Center

Landis Contact Center extends Microsoft Teams with routing, analytics, coaching and integration tools. Its per-user pricing, recording add-on and 30-day trial give buyers clear commercial conditions to review.

Visit Landis Contact Center

The facts

	GoTo Contact Center	Landis Contact Center
Free plan	No	A free trial
Open source	No	Not published
Runs on	Android, API, Extension, iPhone, Mac, Web, Windows	Web
Lowest paid plan	GoTo Connect: $29.95 a month	Landis Contact Center: $75 a month
Plans published	2	2
Maker	Not published	Landis Contact Center
Website	goto.com	landistechnologies.com
On call center software	#44 of 131	#47 of 131

GoTo Contact Center: what it does well

Supports inbound and outbound calling.
Offers omnichannel digital channels.
Includes custom call routing and an IVR builder.
Agent tools include monitoring, coaching, and co-browsing.
Available on Windows, macOS, iOS, Android, and web.

What to know first

There is no free plan.
Pricing is available on request.

Landis Contact Center: what it does well

Works with major Teams calling options
Skills-based queue routing
Live and historical reporting
Manager listen, whisper and barge-in tools
24/7 emergency support included

What to know first

No free plan
Call recording costs extra
Every contact-center agent needs a subscription
Web platform only

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