Side by side
GOautodial vs OMniLeads
Both stand on omnichannel contact center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan APILinuxSelf-hosted+1
GOautodial brings dialing, inbound call handling, CRM, and reporting into an open-source suite. Its paid setup and support services have listed prices and conditions, while the project README points users to its community portal for help.
Visit GOautodial
Free plan APILinuxSelf-hosted+1
Choose OMniLeads if you need open-source contact center software with campaigns, supervision, recording, and deployment options on premises or in the cloud.
Visit OMniLeadsThe facts
| GOautodial | OMniLeads | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | API, Linux, Self-hosted, Web | API, Linux, Self-hosted, Web |
| Lowest paid plan | Managed Services: $30 a month | Free or on request |
| Plans published | 3 | 3 |
| Maker | Not published | Not published |
| Website | goautodial.org | omnileads.net |
| On omnichannel contact center software | #2 of 41 | #3 of 41 |
GOautodial: what it does well
- Includes predictive, preview, manual, and progressive dialing.
- Provides inbound IVR and automatic call distribution.
- Lists CRM, reports, analytics, and REST APIs.
- WebRTC browser calling is described in the v4 announcement.
- An x86_64 ISO installer is available.
What to know first
- Ticketing, instant messaging, and social media are under development.
- New Server Setup requires SSH access to a public IP.
- New Server Setup configures one IVR level only.
- Managed Services starts at $30 a month.
OMniLeads: what it does well
- Open-source software is available for free download, installation, modification, and use.
- Supports incoming, preview, and manual campaigns with recycling and database switching.
- Agent and supervisor consoles include real-time supervision and productivity reports.
- REST API includes contact-creation and click-to-call endpoints.
- Supports on-premises, cloud, horizontal cluster, and high-availability deployments.
What to know first
- Internet-facing deployment guidance recommends a reverse proxy or load balancer and a Session Border Controller.
Alternatives to GOautodial Alternatives to OMniLeads The whole list