Side by side
Gladly vs HappyFox Help Desk
Both stand on customer self-service software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid APIWeb
Gladly brings customer service and shopping assistance together with customer journey context and integrations. Its public listing provides no plan price, so teams will need to contact Gladly for a demo and pricing details.
Visit Gladly
Paid API
HappyFox Help Desk covers common help-desk functions with escalating agent capacity across paid plans. Its 14-day trial offers an evaluation period, while the lack of a free plan and annual billing are important constraints.
Visit HappyFox Help DeskThe facts
| Gladly | HappyFox Help Desk | |
|---|---|---|
| Free plan | Not published | No |
| Open source | Not published | Not published |
| Runs on | API, Web | API |
| Lowest paid plan | Free or on request | Basic: $24 a month |
| Plans published | 1 | 4 |
| Maker | Gladly | HappyFox Help Desk |
| Website | gladly.ai | happyfox.com |
| On customer self-service software | #30 of 46 | #34 of 46 |
Gladly: what it does well
- Combines customer profiles with live browsing and cart context
- Includes shared inbox, help center, and ticket automation
- Supports customer service by voice and chat
- Offers integrations and an App Platform for custom integrations
- Interactive demo runs in a desktop browser
What to know first
- Pricing is available on request
- Personalized demo is offered through a request form
HappyFox Help Desk: what it does well
- Shared inbox for support requests
- Unlimited tickets on Basic
- Ticket automation and SLA management
- Customer portal and help center
- API access
What to know first
- No free plan
- Basic limits agents to five
- Plans are billed annually
Alternatives to Gladly Alternatives to HappyFox Help Desk The whole list