Genuity Helpdesk vs UniDesk

Genuity Helpdesk

6.2 #40 in IT Asset Management Software

About Genuity Helpdesk

UniDesk

5.2 #25 in IT Help Desk Software

About UniDesk
Genuity HelpdeskUniDesk
Free planYesNo
Free trialYesNo
Paid from$39.99/mo—
Open sourceNoNo
PlatformsAndroid, iOS, WebWeb
Free planYes—
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYes—
Mobile appsYesYes
Approval workflows—Yes

Both are listed in Best IT Help Desk Software. On Freedom251, Genuity Helpdesk scores higher on our published basis.