Side by side
Freshservice vs Jira
Both stand on ai it agents. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+1
Freshservice combines service desk, asset, operations, and AI features in one IT management offering. Review the plan-specific API limits and annual pricing when assessing fit.
Visit Freshservice
Free plan AndroidAPIiPhone+4
Visit Jira The facts
| Freshservice | Jira | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Web | Android, API, iPhone, Linux, Self-hosted, Web, Windows |
| Lowest paid plan | Starter: $19 a month | Free or on request |
| Plans published | 4 | 5 |
| Maker | Not published | Jira |
| Website | freshworks.com | atlassian.com |
| On ai it agents | #2 of 24 | #1 of 24 |
Freshservice: what it does well
- Incident, change, and problem management
- Asset discovery across on-premises, cloud, and hybrid environments
- More than 1,000 listed integrations
- 14-day trial requires no credit card
What to know first
- No free plan
- Annual billing starts at $19/mo
- API rate limits vary by plan
Jira: what it does well
Alternatives to Freshservice Alternatives to Jira The whole list