Side by side
Freshservice vs Hornbill Self-Service
Both stand on self service software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+1
Freshservice combines service desk, asset, operations, and AI features in one IT management offering. Review the plan-specific API limits and annual pricing when assessing fit.
Visit Freshservice Free plan AndroidiPhoneWeb
Visit Hornbill Self-Service The facts
| Freshservice | Hornbill Self-Service | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | No | Not published |
| Runs on | Android, API, iPhone, Web | Android, iPhone, Web |
| Lowest paid plan | Starter: $19 a month | Not published |
| Plans published | 4 | None |
| Maker | Not published | Not published |
| Website | freshworks.com | hornbill.com |
| On self service software | #8 of 26 | #12 of 26 |
Freshservice: what it does well
- Incident, change, and problem management
- Asset discovery across on-premises, cloud, and hybrid environments
- More than 1,000 listed integrations
- 14-day trial requires no credit card
What to know first
- No free plan
- Annual billing starts at $19/mo
- API rate limits vary by plan
Hornbill Self-Service: what it does well
Alternatives to Freshservice Alternatives to Hornbill Self-Service The whole list