Side by side
Freshcaller vs VoIPBin
Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidiPhoneWeb
Freshcaller brings routing, call controls, and call intelligence into a cloud contact center, with integrations for other Freshworks products. The free plan adds per-minute charges, while annual Growth costs $15 a month and includes 2,000 incoming minutes monthly.
Visit Freshcaller Free plan APILinuxSelf-hosted+1
VoIPBin combines voice and digital communications with configurable flows, AI options, and developer access. Check the free-plan allowances, usage charges, verification requirements, and external-key requirement for LLM and STT services.
Visit VoIPBinThe facts
| Freshcaller | VoIPBin | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | API, Linux, Self-hosted, Web |
| Lowest paid plan | Growth: $15 a month | Free or on request |
| Plans published | 4 | 2 |
| Maker | Not published | Not published |
| Website | freshworks.com | voipbin.net |
| On call center software | #2 of 122 | #6 of 122 |
Freshcaller: what it does well
- Phone numbers are available from more than 90 countries.
- Supports team-, time-, and intent-based routing.
- Call recordings, transcripts, and live dashboards are included.
- 14-day trial includes Enterprise-plan features.
What to know first
- Free plan has per-minute charges.
- Mobile app is available only in English.
- Mobile app requires iOS 10 or Android 5.0 and higher.
VoIPBin: what it does well
- Supports PSTN, SIP, and WebRTC calls.
- Flows handle IVR menus, routing, and AI integrations.
- Offers a REST API, OpenAPI 3.0 specification, and Go SDK.
- The complete platform can be self-hosted using Docker Compose.
- Free plan includes 100 tokens per month.
What to know first
- PSTN calls cost $0.01 per minute.
- SMS and email cost $0.01 per message.
- Phone numbers cost $5 each.
- Certain sending and purchasing actions require account verification.
Alternatives to Freshcaller Alternatives to VoIPBin The whole list