Frappe Helpdesk vs Help Scout

Frappe Helpdesk

6.0 #44 in Help desk software

About Frappe Helpdesk

Help Scout

7.0 #27 in Knowledge base software

About Help Scout
Frappe HelpdeskHelp Scout
Free planYes
Free trialYes
Paid from$25/mo
Platformsapiapi
Free planYesYes
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Paid from$25/user/mo
Included agent seats5
Publishing audienceCustomers
Article limit10 articles
SSO supportYes

Listed together in Best Help Desk Software