Side by side

Feefo vs GoodRep

Both stand on review management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Feefo

Paid APIWeb

Choose Feefo if your business needs transaction-verified review collection, campaign controls and integrations. Essentials starts at £149 a month plus VAT, while Plus provides unlimited seats and 600+ enterprise integrations. Look elsewhere if you need a free plan or trial, or want to remove genuine negative reviews.

Visit Feefo

GoodRep

Free trial Web

GoodRep brings review monitoring, requests, replies, and reporting into one browser dashboard. Location limits and Yelp’s restricted data and reply support should shape plan choices.

Visit GoodRep

The facts

	Feefo	GoodRep
Free plan	No	A free trial
Open source	Not published	Not published
Runs on	API, Web	Web
Lowest paid plan	Essentials: £149 a month	Essential: $39 a month
Plans published	3	4
Maker	Feefo	GoodRep
Website	business.feefo.com	goodrep.io
On review management software	#93 of 164	#89 of 164

Feefo: what it does well

Review invitations are tied to confirmed transactions.
Requests can go through email, in-mail, SMS and WhatsApp.
Campaigns support reminders and custom questions.
Integration Hub offers no-code templates and a visual flow builder.
APIs and webhooks support review data workflows.

What to know first

There is no free plan or free trial.
Essentials has three user seats; Enhanced has five.
Genuine negative reviews cannot be deleted.

GoodRep: what it does well

Unified inbox for Google, Facebook, and Yelp
AI reply drafts can use a brand voice
Email and SMS review requests supported
Analytics include trends and competitor benchmarking
14-day trial requires no credit card

What to know first

No free plan is available
Yelp replies cannot be posted from GoodRep
Yelp shows only up to three recent excerpts
SMS requires customer opt-in

Alternatives to Feefo Alternatives to GoodRep The whole list