Side by side
Feedbackly vs Qualtrics
Both stand on voice of customer software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+1
Feedbackly combines survey collection across many channels with emotional metrics, journey analysis and tiered response limits. The 14-day trial may help prospective customers assess it, but there is no free plan and response access depends on the subscription tier.
Visit Feedbackly
Free plan API
Qualtrics offers a limited free survey account and a paid research plan with shared responses and additional question types. Check response limits and the annual billing term when deciding whether the free tier or Strategic Research fits your needs.
Visit QualtricsThe facts
| Feedbackly | Qualtrics | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | API |
| Lowest paid plan | See the plans | Strategic Research: $420 a month |
| Plans published | 9 | 3 |
| Maker | Feedbackly | Qualtrics |
| Website | feedbackly.com | qualtrics.com |
| On voice of customer software | #6 of 29 | #2 of 29 |
Feedbackly: what it does well
- Measures emotion with EVI®, alongside NPS and CSAT
- Supports online and offline survey collection
- Includes multilingual surveys and question logic
- Pro offers 20,000 responses per year
What to know first
- No free plan
- Single is limited to 5,000 responses yearly
- Data above plan limits is restricted until upgrade
- API access is listed as unavailable
Qualtrics: what it does well
- Free account includes skip, display, and branch logic.
- Strategic Research includes unlimited users and surveys.
- Surveys support more than 70 languages.
- Exports include CSV, TSV, Excel, and SPSS.
- A 30-day Strategic Research trial is available.
What to know first
- Free account is limited to one user and three active surveys.
- Free account allows 500 total responses.
- Strategic Research starts at $420 per month billed annually.
- Trial downgrades to the free account without an upgrade.
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