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Feedbackify vs Frill

Both stand on customer feedback software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Feedbackify

Free trial Web

Feedbackify focuses on embedded visitor feedback with contextual submission details and real-time filtering. Its one-site limit, possible data purges, and paid Standard plan are important operational considerations.

Visit Feedbackify

Frill

Free trial APIExtensionWeb

Pick Frill if you need a combined feedback portal, roadmap, announcement stream, and survey toolkit. Its API, webhooks, integrations, and embeddable widget support connected workflows. Look elsewhere if you require a free plan or more than Startup’s included survey and idea limits at the entry tier.

Visit Frill

The facts

FeedbackifyFrill
Free planA free trialA free trial
Open sourceNot publishedNot published
Runs onWebAPI, Extension, Web
Lowest paid planStandard Plan: $19 a monthStartup: $25 a month
Plans published24
MakerNot publishedNot published
Websitefeedbackify.comfrill.co
On customer feedback software#32 of 59#28 of 59

Feedbackify: what it does well

  • Visitors respond without registering
  • Feedback stays on the customer’s site
  • Real-time filtering dashboard
  • Custom ratings and feedback categories
  • 15-day trial without a credit card

What to know first

  • No free plan is listed
  • Standard covers one site
  • Standard limit is 1 million pageviews
  • Content may be purged without notice

Frill: what it does well

  • Boards support submissions, voting, comments, topics, statuses, and duplicate merging
  • Public roadmaps show product work and progress
  • Supports NPS, CSAT, polling, and open-feedback surveys
  • Widget offers four embedding styles
  • API, webhooks, and many listed integrations

What to know first

  • No free plan is available
  • Startup allows 50 active ideas and one survey
  • Business includes three surveys
  • SOC2 compliance, audit logs, IP whitelisting, dedicated hosting, and dedicated support are listed on the Enterprise plan

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