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Empathia LifeMatters vs HealthHero EAP

Both stand on employee assistance program software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Empathia LifeMatters

Paid AndroidiPhoneWeb

LifeMatters combines counseling, crisis response, and practical work/life resources for employer-sponsored members. Employers need to request a quote for pricing.

Visit Empathia LifeMatters

HealthHero EAP

Paid AndroidiPhoneWeb

Choose HealthHero EAP if your organisation wants confidential employee and family support through counselling and digital tools, with higher packages adding clinical services. Look elsewhere if you need a free plan or trial, or if the one-referral-per-user counselling limit does not suit your workforce.

Visit HealthHero EAP

The facts

Empathia LifeMattersHealthHero EAP
Free planNot publishedNo
Open sourceNot publishedNot published
Runs onAndroid, iPhone, WebAndroid, iPhone, Web
Lowest paid planFree or on requestEssentials: £4.08 per person a year
Plans published14
MakerNot publishedNot published
Websiteempathia.comhealthhero.com
On employee assistance program software#6 of 21#10 of 21

Empathia LifeMatters: what it does well

  • Counseling is available by four channels.
  • Live-answer support is stated as 24/7 worldwide.
  • Work/life resources address financial, legal, and care challenges.
  • App meets stated WCAG 2.0 Level AA standards.
  • Health information collection requires consent.

What to know first

  • Pricing is available only by request.
  • Internet transmission cannot be guaranteed secure.

HealthHero EAP: what it does well

  • All packages include the My HealthHero app and online CBT.
  • Counselling is available by phone, video, or face-to-face.
  • Core, Advanced, and 360° include a 24/7 counselling and trauma line.
  • Advanced includes unlimited virtual GP consultations.
  • All packages cover employees and dependants under HMRC guidelines.

What to know first

  • There is no free plan or free trial.
  • Counselling is typically limited to one referral per user per rolling 12-month period.
  • Extended counselling and other listed add-ons cost extra.

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