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eCasework vs Parthenon

Both stand on public sector crm software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

eCasework

Free trial AndroidAPIiPhone+1

eCasework combines case records, contacts, email, and follow-up tools in a cloud service accessible from mobile devices and computers. Check the Individuals plan's £100 annual price and three-caseworker limit against your needs; Teams pricing requires contacting the provider.

Visit eCasework

Parthenon

Free trial AndroidiPhoneMac+2

Parthenon combines constituent management with communications tools across Reach and Nexus. Consider the contact and user limits, .gov email requirement, and separate SMS requirements when reviewing its paid plans.

Visit Parthenon

The facts

eCaseworkParthenon
Free planA free trialA free trial
Open sourceNot publishedNo
Runs onAndroid, API, iPhone, WebAndroid, iPhone, Mac, Web, Windows
Lowest paid planIndividuals: £100 a yearReach 1k: $19 a month
Plans published310
MakerNot publishedNot published
Websiteecasework.comparthenon.co
On public sector crm software#3 of 26#7 of 26

eCasework: what it does well

  • Searches caseload information and provides follow-up reminders
  • Forwarded emails can create cases automatically
  • Case correspondence is added to case history
  • Calendar can sync to iOS or Android
  • 30-day trial requires no card details

What to know first

  • No free plan is listed
  • Individuals plan costs £100 per year
  • Individuals plan covers up to three caseworkers

Parthenon: what it does well

  • Reach sends newsletters, alerts, press releases, and SMS.
  • Nexus combines records, inbox, messaging, and casework.
  • Mobile app records field interactions.
  • Outlook add-in supports residency checks and AI-enabled replies.
  • 14-day trial is available.

What to know first

  • No free plan is available.
  • SMS is a paid add-on with usage-based credits.
  • SMS sending requires 10DLC registration with the FCC.
  • Reach plans require a .gov email.

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