Side by side
EasyVista Service Manager vs Runbook
Both stand on it knowledge base software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Self-hostedWeb
EasyVista Service Manager covers IT service workflows and includes options for HR and facilities case management. Request pricing and check the concurrent-user limit against your intended deployment.
Visit EasyVista Service Manager Free trial Web
Runbook combines SOP authoring, workflow forms, publishing, and MCP-compliant AI access in a browser service. Its 30-day trial includes every feature, while paid plans begin at $40 a month.
Visit RunbookThe facts
| EasyVista Service Manager | Runbook | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | Self-hosted, Web | Web |
| Lowest paid plan | Free or on request | Starter: $40 a month |
| Plans published | 3 | 4 |
| Maker | Not published | Not published |
| Website | easyvista.com | runbookapp.com |
| On it knowledge base software | #47 of 60 | #51 of 60 |
EasyVista Service Manager: what it does well
- Brings incidents, assets, and workflows together
- Supports hosted, SaaS, and on-premise deployment
- Hosted software states 99.9% minimum availability
- Routine support is available around the clock
What to know first
- Pricing requires a quote
- Use is limited by concurrent Managing Users
- No free plan
Runbook: what it does well
- Editor handles many document formats
- Conditional forms connect to Google Sheets
- AI can search and execute processes
- Publish internal or custom-domain manuals
- 30-day full-feature trial without card
What to know first
- Starter plan has no SAML SSO
- Paid prices exclude tax
Alternatives to EasyVista Service Manager Alternatives to Runbook The whole list