Side by side
Drag vs Keeping
Both stand on shared inbox software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIExtension+4
Drag combines shared Gmail workflows with additional channels and AI features. Check the plan limits and pricing structure to see whether they fit your team.
Visit Drag
Free trial AndroidExtensioniPhone+1
Keeping adds ticket workflows, collaboration, automation, and reporting to Gmail-based team email. Check the plan limits and Gmail requirement, and note that Zapier sends data out but cannot create or update tickets.
Visit KeepingThe facts
| Drag | Keeping | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | No | Not published |
| Runs on | Android, API, Extension, iPhone, Mac, Web, Windows | Android, Extension, iPhone, Web |
| Lowest paid plan | Starter: $12 a month | Essentials: $14 per user a month |
| Plans published | 3 | 3 |
| Maker | Not published | Not published |
| Website | dragapp.com | keeping.com |
| On shared inbox software | #12 of 30 | #16 of 30 |
Drag: what it does well
- Shared boards, assignments, notes, and drafts
- Collision detection helps coordinate replies
- Email, WhatsApp, and help center in one queue
- Unlimited users with no seat minimum
- Seven-day trial includes Pro features
What to know first
- No free plan
- Live chat is in early access
- Starter has up to 10 automation rules
Keeping: what it does well
- Assign and track email tickets inside Gmail.
- Collision detection and internal notes support collaboration.
- Automation workflows process incoming email.
- Advanced and HIPAA include unlimited workflows.
- 14-day trial; mobile-friendly portal for iPhone and Android.
What to know first
- No free plan.
- Works exclusively with Gmail, Google Workspace, and G Suite.
- Essentials has a two-user minimum and two shared mailboxes.
- Zapier cannot create or update Keeping tickets.