DialedIn Agent Gamification vs EvaluAgent

DialedIn Agent Gamification

5.0 #18 in Customer Service Gamification Software

About DialedIn Agent Gamification

EvaluAgent

5.2 #14 in Call Center Speech Analytics Software

About EvaluAgent
DialedIn Agent GamificationEvaluAgent
Free planNoNo
Free trialNoNo
Paid from$25/mo—
Open sourceNoNo
PlatformsWeb, WindowsWeb
Free planNo—
Paid from25 /user/mo—
Leaderboard scopeindividual—
Supported helpdesksZendesk—
Core mechanicsleaderboards—
Single sign-onYes—

Both are listed in Best Customer Service Gamification Software. On Freedom251, EvaluAgent scores higher on our published basis.