DevRev vs SmarterTrack

DevRev

5.4 #70 in Help desk software

About DevRev

SmarterTrack

6.8 #15 in Help desk software

About SmarterTrack
DevRevSmarterTrack
Free planNoYes
Free trialNoNo
Paid from—$20/mo
Open sourceNoNo
PlatformsWeb, iOS, Androidapi
Free planYesYes
Shared inboxYes—
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Paid from—$20/user/mo
Included agent seats—1

Both are listed in Best Help Desk Software. On Freedom251, SmarterTrack scores higher on our published basis.