DevRev vs Kayako

DevRev

5.4 #70 in Help desk software

About DevRev

Kayako

6.5 #20 in Help desk software

About Kayako
DevRevKayako
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsWeb, iOS, Androidapi
Free planYes—
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYes—
API accessYesYes

Both are listed in Best Help Desk Software. On Freedom251, Kayako scores higher on our published basis.