Deskpro vs Kayako

Deskpro

6.1 #39 in Help desk software

About Deskpro

Kayako

6.5 #19 in Help desk software

About Kayako
DeskproKayako
Free planNoNo
Free trialNoNo
Paid from$39/mo—
Open sourceNoNo
Platformsapiapi
Free planNo—
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
API accessYesYes
Included agent seats5—

Both are listed in Best Help Desk Software, Best Social Media Customer Service Software. On Freedom251, Kayako scores higher on our published basis.