Side by side
Daisee vs Hear
Both stand on contact center analytics software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
Daisee combines automated QA, conversation analytics, risk detection, and contact-centre review tools in a web platform. Its Standard Package has a stated per-agent monthly cost, while advanced capabilities require separate evaluation.
Visit Daisee Paid APIWeb
Consider Hear if your contact center needs conversation coverage, automated quality reviews, compliance monitoring, or coaching across AI agent interactions. Teams that need a public price can look elsewhere, since Hear directs prospective customers to request a demo or contact sales.
Visit HearThe facts
| Daisee | Hear | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | Web | API, Web |
| Lowest paid plan | Standard Package: $99 per agent a month | Not published |
| Plans published | 2 | None |
| Maker | Not published | Not published |
| Website | daisee.com | hear.ai |
| On contact center analytics software | #10 of 30 | #14 of 30 |
Daisee: what it does well
- Scores every interaction automatically
- Configurable quality and compliance scorecards
- Near real-time risk detection
- Sentiment and intent analytics
- SOC 2 Type II attested
What to know first
- Starts at $99 per agent monthly
- Advanced options have no listed price
- Designed for contact centres
Hear: what it does well
- Captures calls, chats, and tickets for conversation analysis.
- Monitors 100% of interactions for compliance, with real-time alerts.
- Scores 60+ behavioural signals across AI agent conversations.
- Offers automated reviews and personalised agent coaching.
- Lists integrations across CRM, CCaaS, data warehouse, and ticketing systems.
What to know first
- Pricing is available on request.
- Access starts with a demo or contact with sales.
- Google Cloud Marketplace billing runs through a Google Cloud account.