Side by side
CustomerSure vs Feedbucket
Both stand on customer feedback software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial APIWeb
CustomerSure combines feedback collection, analysis and response management for regulated service organisations. Its paid plans include support, and a risk-free pilot usually lasts around one month.
Visit CustomerSure
Free trial APIWeb
Feedbucket combines browser feedback capture with project-tool integrations and technical context. Its plans support increasing team sizes, while the trial provides access without requiring a credit card.
Visit FeedbucketThe facts
| CustomerSure | Feedbucket | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | API, Web | API, Web |
| Lowest paid plan | CX Starter: £1,999 a month | Pro: $49 a month |
| Plans published | 3 | 3 |
| Maker | Not published | Not published |
| Website | customersure.com | feedbucket.app |
| On customer feedback software | #26 of 59 | #30 of 59 |
CustomerSure: what it does well
- Branded NPS, CSAT, CES and custom surveys
- AI detects sentiment, risks and themes
- Real-time alerts support closed-loop action
- Regulator-ready exports and automatic audit trails
- GDPR-compliant, UK-hosted security controls
What to know first
- No free plan
- Starts at £1,999/mo
- SMS billed separately by volume
- VAT excluded where applicable
Feedbucket: what it does well
- Browser feedback needs no client account
- Automatic screenshots for page annotations
- Screen video supports optional audio
- Technical context included in reports
- Two-way integration updates
What to know first
- No free plan
- Pro limited to two team members
- Enterprise pricing not listed
- Installation requires script or plugin
Alternatives to CustomerSure Alternatives to Feedbucket The whole list